Returns & Refunds Policy

Last Updated: July 19, 2026

We want you to love what you ordered. If something isn't right, we're here to make it right — within the guidelines below.

Return Eligibility

To be eligible for a return or exchange, your item must meet all of the following conditions:

• Return is initiated within 7 days of delivery
• Item is unworn and unwashed
• All original tags are intact
• Item is in its original packaging

Non-Returnable Items

The following items are strictly non-refundable and non-exchangeable:

• Sale or discounted items
• Custom or made-to-order pieces
• Items that have been worn, washed, or damaged after delivery

Reporting Damaged or Defective Items

If you receive a damaged or defective item, you must:

1. Report it to us within 48 hours of delivery
2. Email us at thekadakclub@gmail.com with your order number and clear photo proof of the damage

Failure to report within 48 hours may result in the claim being ineligible.

How to Initiate a Return

1. Email us at thekadakclub@gmail.com with the subject line: "Return Request – [Your Order Number]"
2. Include your reason for return and supporting photos (if applicable)
3. Our team will review and respond within 1–2 business days
4. Once approved, we'll share the return shipping instructions
5. Ship the item back in its original condition

Return shipping costs are borne by the customer unless the item is defective or incorrectly sent.

Refund Processing